Customer Success Senior ManagerApply Now
Who We Are:
Persado is the Marketing Language Cloud: AI-generated language that resonates the most with any audience, segment, or individual. Imagine having a copywriter and data scientist for each person in your audience; the platform generates the precise language that performs along with analytics detailing what drove response, resulting in better business outcomes and unprecedented insight into consumer engagement.
Comprised of the world’s largest marketing language database, with over a million organized, tagged, and scored words, phrases, and images, Persado’s Marketing Language Cloud enables brands to increase acquisition and retention while building long term consumer relationships. To unlock the power of language and emotion for marketing, visit persado.com.
What We Are Looking For:
Persado, a high-growth digital marketing technology company, is looking for a Customer Success Manager in Paris, France. Being an early Persadoer on the ground, you will be acting as the key person for all commercial communications with Persado’s French clients.
What We Want You to Do:
- Build long-term strategic partnerships focused on driving significant ROI for our clients to allow us to expand relationships over time and exceeded the revenue targets set for the account
- Own the business case and plan, including upsells and cross-sells across the client’s organization
- Engage internal team members, including solution consulting, services, operations, sales, training, and project management, to deliver against objectives
- Anticipate and articulate client needs to become a trusted advisor
What We Want to See:
- At least 5 years’ experience in customer success, account management or consulting
- Business consulting mindset in assessing business and strategic customer priorities, build up a value proposition and present to sales and marketing stakeholders
- Knowledge of the digital marketing and advertising ecosystem – from Performance marketing to CRM, including email marketing, display advertising, social, mobile commerce etc.
- Experience in at least one industry between Telco, Financial Services Retail
- Strong numerical skills
- French native speaker
- Excellent written and verbal skills in English is a must
Who You Are:
- Enterpreneur approach
- Excited about working in a start up environment
- Must be enthusiastic, professional and highly pro-active
- Collaborative team player with the ability to shift gears quickly and efficiently
- Dependable and reliable with clear thinking and attention to detail
What We Offer:
By joining Persado, you will be part of a young, creative and dynamic company undergoidng rapid growth and transformation into a global market leader.
- Competitive salary and bonus plans
- Meaningful equity compensation
- All the computer gear you need to improve your productivity
- Work-life flexibility - we value your contributions above all