Amy Krauss joins Persado as the SVP of Customer Success after almost 15 years at Publicis Groupe. During her time at Publicis Groupe, Amy served as Chief Operations Officer (COO), leading U.S. business operations, resource management, and client operations. Prior to becoming COO, Amy led the client solutions teams, delivering digital marketing strategies, audience insights, and incremental value through performance marketing programs across a host of verticals.
Earlier in her career, Amy specialized in market research at Information Resources (IRI) and even had a stint in software programming. A graduate of Miami University of Ohio, Amy studied Decision Sciences and Management Information Systems. Amy’s passion for leading teams and clients coupled with a zest for operational excellence has allowed her to develop deep relationships and deliver results for enterprise customers and agency partners throughout her career. Outside of work, Amy enjoys life in the Chicago suburbs with her husband, son, daughter, and golden doodle. In her spare time, you can find them traveling to national parks, skiing, or playing a variety of racquet sports.