The Evolution of Gratitude in Mother’s Day Marketing
Mother’s Day is all about showing appreciation. Let’s explore the role of Gratitude in Mother’s Day marketing campaigns.
Customer Service | Industry | Servicing | Topic | Blog | IVR | Content Type | Use Case | Channel | Language insights
Divert Call Volume and Reduce Customer Service Costs with AI-Powered Language
This article details how a leading U.S. health insurer used machine learning and AI to generate more effective IVR scripts that diverted call volume, increased app downloads by 67%, and drove $1.7 million in cost savings from a single campaign. New circumstances require new customer service tools The coronavirus pandemic is increasing the pressure on…