Generative AI for payments can help banks optimize communications that keep customers up to date.
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How Generative AI for Payments Motivates Customers to Pay on Time

ByLiza Colburn

It’s tough out there. Inflation remains high, and job layoffs continue in many sectors. Consequently, more Americans are relying on credit cards and personal loans. All that increased debt goes hand in hand with an increase in missed payments. The New York Federal Reserve reported that the share of payments late by 90 days or…

Generative AI to Improve Credit Card Loyalty
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Generative AI to Improve Credit Card Loyalty

ByLiza Colburn

Banking looks different than it did in the past. As more consumers adopt online banking platforms to better suit their increasingly-digital lives, their expectations for financial institutions have also shifted.  Today, consumers are looking for seamless, individualized experiences from the financial companies they work with. But how can companies deliver these experiences to them?  In…