Lessons in Making AI Work: A Conversation with Ben Blake from Hotels.com
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Lessons in Making AI Work: A Conversation with Ben Blake from Hotels.com

Budgets grow, but creative remains highly subjective and returns remain poor. CMOs have much to say about their products and services, but they message mostly with guesswork, or “gut marketing.” That’s according to Nielsen’s 2018 CMO Report. And they invest 20% of their marketing budgets on creative, as AdAge notes. This must change, according to…

AI and Creativity Are Key Trends to Watch, Says CMO Survey
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AI and Creativity Are Key Trends to Watch, Says CMO Survey

Marketers are doubling down on their commitments to both creativity and technology, according to the Marketing Trends of the Decade report released by the team at the CMO Survey. The report commemorates the Survey’s ten-year anniversary. It highlights 15 of the most prominent trends picked up by the survey since its inception and points to…

Learn How AI Makes Marketing More Human: Top August Articles
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Learn How AI Makes Marketing More Human: Top August Articles

Scan the headlines on any given day and it is easy to find news articles highlighting the myriad ways in which AI is becoming pivotal to work and society. As common are the thought pieces examining AI’s unknown negative impact on humans as it relates to jobs, privacy, bias.  More recently, however, there is another…

Data Dictionary of Technology and Marketing AI Terms
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Data Dictionary of Technology and Marketing AI Terms

Speak data fluently. CMOs need to be skilled in the language of marketing technology, AI and customer data to deliver value.