Woman of color listening during a business meeting
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3 Areas Where Language AI is Producing Business Returns

ByEvan Blair

Language AI adoption continues to rise as organizations across sectors pursue digital transformation in a context of pandemic disruption. Budgets reflect the growing interest. A global survey conducted by John Snow Labs shows NLP budgets increased: 60% of respondents say their budget for natural language processing — the official term for language AI — increased…

Language That’s Working Now: How COVID-19 Changed the Way We Communicate
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Language That’s Working Now: How COVID-19 Changed the Way We Communicate

ByEvan Blair

When it comes to customer-centric messaging in the age of COVID-19, the name of the game is balancing empathy and performance. No brand wants to come off as opportunistic and tone-deaf when customers are struggling. Yet businesses depend on sales and cash flow to function and pay their employees.  What’s impactful now is less attention-grabbing…