Make marketing a competitive advantage.
Modern marketing is built on a foundation of data where content activates the customer experience. AI for language delivers the data-backed insights and personalized content that gets noticed and rewarded.
- Increase marketing-led revenue
- Deliver leads
- Reduce acquisition costs
Delight customers with satisfying and seamless customer experiences.
Whether your product is designed to operate in the background or whether it sits front and center, the right language creates customer experiences that are satisfying, timely, and intuitive -- even delightful. And delighted customers stay with your business and evangelize the product.
- Be easy to work with across all channels, human and digital
- Anticipate and smooth customer friction points
- Understand why customers choose you and deliver on it
AI improves prevention and first-time resolution for higher customer satisfaction.
The right words produce better service results, whether encouraging customers to follow self-service prompts and set alerts and automations, or promoting sticky channels that drive loyalty. Using Persado’s AI language platform, customer service agents produce faster and more satisfying solutions the first time.
- Deflect calls before they happen
- Give clear instructions for using digital self-service channels
- Equip human agents to deliver high-quality experiences
Manage brand reputation and risk across communications.
Context is everything when it comes to language. A choice of words that feels fun and modern in a marketing campaign could feel disrespectful for claims processing. Persado’s Natural Language Generation model, supplemented by its mindfulness filter, ensures your messages come across as intended.
- Ensure your words align with the context of a message
- Document no-go words and scrub them from your channels
- Hard-wire legal compliance issues into the brand voice
Lock in digital adoption with powerful channel experiences.
Give customers a reason to break the habit of analog channels with digital experiences that are faster, easier, and more human. With effective language, digital leaders can boost the number of customers that download apps and automate transactions, creating downstream opportunities to increase sales, drive retention, and boost loyalty.
- Design digital experiences to be straightforward and personable
- Prioritize digital alternatives to high-volume processes
- Use engaging, consistent language across touch points